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The Study
Trend Havens is new, so before we picked a single product we read 505 reviews of neck massagers and comfort products sold in Australia, across ProductReview.com.au, Amazon AU and The Good Guys.
What Australians kept saying shaped the store: 22 people said a massager hurt them because they could not ease the pressure, so we chose one where your own arms set the pressure. One buyer found the return postage cost $35, so with us a refund never involves a post office — we refund you and you keep the product. 23 people were buying for someone else, so we keep the range simple to choose from.